Shoe Returns
Watch Collection Returns/ Exchanges
A|X Armani Exchange Watch Collection is sold in select A|X stores, department
stores, boutiques, and on our website.
With the Original Receipt
-Within 30 days and with the original packaging, watches may be exchanged or
returned.
-After 30 days and with the original protective case, a merchandise exchange
or merchandise credit will be issued for merchandise purchased in stores. For
online purchase, you may only exchange merchandise.
-We offer a one-time price adjustment when the original invoice is presented
within 10 days of purchase.
-A|X Armani Exchange watches may not be returned or exchanged in A|X Armani
Exchange stores if purchased at a department store or boutique.
Without the Original Receipt
-Watches may not be returned to A|X Armani Exchange online without the
original invoice.
Worn\Damaged Watches
-Worn/damaged watches without the original protective case may not be returned
or exchanged.
Without the original packaging
-Watches may not be returned without the original protective case.
Defective Watches
- Defective watches may be exchanged
or returned within 30 days with the original receipt and original packaging.
-After 30 days or without the original receipt, defective watches may be
exchanged by calling 800-699-0557.
Watches Warranty
-All watches carry a 2 year limited warranty on the movement and against
manufacturer's defect.
Information on Additional Links
-First two links are free, any additional links are $3 each pus shipping and
handling.
-Call Customer Service at 1-800-699-0557 for more information.
Watches purchased at Department Stores or Boutiques
-A|X Armani Exchange watches purchased at department stores and boutiques can
only be returned or exchanged to the original store where the product was
purchased. The customer is subject to the terms of the store's return policy.
-Damaged or defective A|X Armani Exchange watches purchased at department
stores and boutiques can only be returned or exchanged to the original store
where the product was purchased or can be exchanged through the manufacturing
company, Fossil at 800-699-0557.